Refund Policy

Overview:

We strive to provide exceptional services to our customers, and we want you to be completely satisfied with your experience. If, for any reason, you are not happy with our services, please contact us within 7 days of service completion to discuss your concerns and potential refund options.

Eligible Refunds:

  • Unsatisfactory Service:

    If you believe the services provided did not meet the agreed-upon standards or were not delivered as described, you may be eligible for a partial or full refund, depending on the circumstances.

  • Project Cancellation:

    In the event you need to cancel a project before completion, you may be eligible for a refund based on the stage of work already completed, with a reasonable administrative fee.

  • Service Not Delivered:

    If we are unable to deliver the agreed-upon services within a reasonable timeframe due to unforeseen circumstances, you may be entitled to a full refund.

Ineligible Refunds:

  • Change of Mind:

    Refunds will not be granted simply because you decide you no longer need the service.

  • Partial Usage:

    If you have already used a portion of the service, a refund may be prorated based on the remaining unused service.

  • Late Requests:

    Refund requests submitted beyond [Number] days after service completion may not be considered.

Refund Process:

  1. Contact Us:

    To initiate a refund request, contact our customer support team at info@noaregroup.com or with a detailed explanation of your reason for seeking a refund.

  2. Review and Investigation:

    We will review your request and may contact you for further information to fully understand the situation.

  3. Decision and Processing:

    Once your request is reviewed, we will notify you of our decision regarding the refund amount, if applicable.

  4. Refund Method:

    Approved refunds will be issued via the original payment method, typically within 3 business days.

Important Considerations:

  • Specific Service Terms: Certain services may have additional terms and conditions regarding refunds, which will be clearly outlined when you purchase the service.

  • Governing Law: This refund policy is governed by the laws of New York State.

  • Updates: We reserve the right to modify this policy at any time, so please refer to our website for the most current version.

By using our services, you agree to the terms of this refund policy.